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Retail Sales Associate

Artisanthropy Fibre Arts is now accepting applications from experienced sales people with an aptitude for and avid interest in the fibre arts: knitting, crochet, embroidery, weaving, felting and spinning. A strong retail background is required. Our shop can be a demanding and fast-paced environments at times, but it’s always a friendly environment with knowledgeable staff known for providing excellent customer service, and ensuring the smooth maintenance and operation of the shop as a whole.

Position requirements include, but are not limited to:

  • Exceptional, proven retail sales, and customer service, skills
  • A positive, upbeat attitude and sunny personality
  • 1-3 years experience managing a retail shop
  • Excellent problem-solving skills
  • Strong organisational skills
  • Highly motivated: when one task is complete, you look around for something else to work on
  • Extremely trustworthy and highly ethical
  • Shop and bathroom cleaning duties
  • Highly energetic with the ability to lift 25 pounds, stand, squat, reach, bend, sit, climb, lean and stand for long periods of time; the work can be quite physically demanding
  • Ability to work independently or as part of a team
  • Ability to work with multiple customers during busy periods
  • Must be available and willing to work evenings, and weekends
  • Basic computer and math skills
  • Ease in working with a computer-based POS
  • Comfort in working with computers overall
  • Open to learning new skills
  • Must be comfortable wearing a mask at all times when customers are in the shop; this could be for upwards of two hours at a time (for example, during our socials, or during very busy times)

Nice to haves:

  • Ability to interpret knitting and crochet patterns to assist our customers with appropriate yarn selections
  • Knowledge of various fiber qualities and ability to recommend suitable yarn substitutions when necessary
  • Comfort using variety of websites and social media platforms
  • Strong background in the fibre arts

We offer a stimulating and creative environment in which to learn and hone new skills from technical, to sales, to creative, as well as the opportunity to become more deeply linked to the local fibre arts community. Starting pay rate will be commensurate with experience, with the opportunity for increases as the business grows. We also offer a competitive employee discount.

If this sounds like your ideal position, please completely fill out our Job Application Form (Google Forms) and email your resume and cover letter to: Christina Vinogradov ([email protected]).

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